To allowus temporary Remote access please install RustDesk (scroll down for steps).
Alternatively we may ask you to install AnyDesk or TeamViewer
We will configure all other required software remotely and communicate along the way.
For BMW Self Flash Tunes you can follow our BMW X5 E70 35xDrive Customer Self Flashing Guide
Minimum Requirements:
- Windows 10/11 Laptop (Wall Charger Recommended)
- Must have full administrative rights (no work or restricted laptops)
- You only need to install AnyDesk or RustDesk (one or the other)
- Fast and Stable WiFi connection at the Vehicle
- Must have low ping/latency for successful programming
- If requested, run the Speed Test Tool below and send us the results
- Battery Voltage Charger/Maintainer (optional for Diagnostics)
- 40 amp setting for Flash/Tune – must maintain 13 Volts min with the ignition on.
- For diagnostic sessions a charger is only required if engine does not start.
- Appropriate Diagnostic Cable or Device (i.e. K+DCAN, ENET, ICOM, etc)
Internet Speed Test for Flashing / Tune Sessions
You can test your Internet speed using tool below or by visiting openspeedtest.com Noting mainly the ping value followed by the upload/download speed. Unstable internet increases the risk risk of flash failure.
Install RustDesk (Option 1)
Step 1 – Click Here to Download Windows x64 RustDesk to your device.
Alternatively Select from other RustDesk Download Links >>> https://github.com/rustdesk/rustdesk/releases/
Step 2 – Open the Downloaded to Launch RustDesk and press the Install Button.
Step 3 – Open RustDesk and let us know your ID and one-time Password
Install AnyDesk (Option 2)
Step 1 – Download and install AnyDesk on your device.
Download AnyDesk Link >>> https://anydesk.com/en/downloads/windows
Step 2 – Open the downloaded file and click the Install Tile.
Step 3 – Open AnyDesk and let us know your Address Number
Step 4 – Accept our connection request by clicking the Green Accept button
