Effective Date: August 1, 2025

At EcuMedics.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, place an order, or subscribe to our newsletter.

1. Information We Collect

We collect information from you when you:

Place an order through our store
Fill out a contact form
Subscribe to our newsletter
Create an account (if applicable)

The information we may collect includes:

Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party gateways like PayPal, Stripe, etc.)
Order and purchase history
IP address and browser/device information

2. How We Use Your Information

We use the information you provide to:

Process and fulfill your orders
Respond to your customer service inquiries
Send important order-related notifications
Improve our website and services
Send occasional promotional emails (if you opted in)

3. Newsletter & Marketing Emails

When you subscribe to our newsletter, we collect your email address to send you product updates, promotions, and educational content.

We use your email strictly for internal marketing purposes.
Your email will never be sold, rented, or shared with third parties for marketing.
You can unsubscribe at any time using the link provided at the bottom of each email.

4. Cookies & Tracking Technologies

Our website uses cookies to:

Enable basic e-commerce functionality (e.g., keeping your cart items saved)
Analyze site traffic and usage patterns
Personalize your browsing experience

You can manage cookie preferences through your browser settings.

5. Third-Party Services

We may share your information with third parties only as necessary to complete transactions and deliver services (e.g., payment gateways, shipping providers, email platforms). These providers are obligated to keep your information secure and confidential.

6. Data Security

We take data security seriously and implement industry-standard measures to protect your personal information from unauthorized access, disclosure, or misuse.

7. Your Rights

You have the right to:

Access, update, or delete your personal information
Withdraw consent to marketing communications
Request a copy of the data we hold about you

To exercise any of these rights, please contact us at [email protected].

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our site constitutes acceptance of any updates.

9. Contact Us

If you have any questions or concerns about this policy or how your data is handled, please contact us:

📧 [email protected]
📱 (587) 402-7431
🌐 https://ecumedics.com