Instructions for Remote Diagnostics & Programming Session Setup.
We will use either AnyDesk or RustDesk to grant us temporary access to your laptop.
This is a lightweight remote connection tool that is easy to install (steps below).
We will configure any required software and communicate along the way.
Battery voltage maintainer (min 40amps) required if programming is to be carried out.
The battery voltage must be able to maintain a minimum of 13 volts with the ignition on.
Please ensure you have full administrative rights to your laptop. Windows 7 10 or 11 only.
Install AnyDesk
Step 1 – Download and install AnyDesk on your device.
Download AnyDesk Link >>> https://anydesk.com/en/downloads/windows
Step 2 – Open the downloaded file and click the Install Tile.
Step 3 – Open AnyDesk and let us know your Address Number
Step 4 – Accept our connection request by clicking the Green Accept button
Install RustDesk
Step 1 – Download Windows x64 RustDesk (or other) to your device.
Other RustDesk Download Links >>> https://github.com/rustdesk/rustdesk/releases/
Step 2 – Open the Downloaded to Launch RustDesk and press the Install Button.
Step 3 – Open RustDesk and let us know your ID and one-time Password
